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Our Staff

Julyana Cavalcante

Staff

Carolina Falconi

Staff

Danielle Lima

Team Lead

Emily Fonseca

Staff

Trained, Hardworking Professionals

 

MKB CLEANING offers a Written Satisfaction Guarantee. If any area of your home is not cleaned as you had expected, just call our office within 24 hours of the cleaning and we will gladly re-clean that area. MKB CLEANING is also Licensed, Bonded & Insured for your comfort and safety.

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Our Mission

MKBCleaning cares about its customers’ homes, and offices. Always striving to provide the highest quality service in the industry by implementing its Six Step Quality Control System.

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Employees

MKB Cleaning employees are trained to be consistent, thorough, and detail-oriented. Our teams consist of two members for your convenience and preference. Our company strives to maintain the highest quality employees in the industry.

Quality Supervisor

MKB Cleaning has a Quality Supervisor who will randomly stop by your home to ensure your cleaning standards and special requests have been met.

Service Manager

MKB Cleaning Service Manager is your one stop point of contact. Designed to help you through the process of scheduling time-off, new appointments, re-schedules, special requests, service questions, and relaying special instructions to your cleaning team. Our Service Manager will ensure your customer service experience goes beyond your expectations.

Special Request

MKB Cleaning encourages its customers to let us know what is most important to you. You tell us what we need to clean and our team members will get it done.

Feedback

We ask for feedback from every cleaning via e-mail. We would like to know how we are doing and check your satisfaction with our service. Please email us back your feedback and we will make sure your satisfaction is met every time a team member visits your home.

100% Satisfaction Guarantee

MKB Cleaning offers a 100% Customer Satisfaction Guarantee to all its clients. If you are not satisfied with our service, call us within 24 hours and we will re-clean your home until you are 100% satisfied.

Margarete Andrade

Co-owner and Training Manager

with over 16 year in servicing and training, always striving to the highest service possible, training staff to the 100% satisfactory service. 

Bruno Fernandes

Co-owner and Service Manager

With over 10 year customer service and sales experience, making sure clients have the best and friendliest service. 

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